My name is Jeremy Fehrman, owner. We are an EXPERT service provider in the carpet, oriental rug, upholstery, tile and grout, leather cleaning industry.
Let me be frank with you. Most people don’t think twice about their flooring, one of the largest investments in your home. And most haven’t thought of how to take care of their investment. I’m here to change that. I’ve designed an information website where you learn how to choose a professional cleaning company.
Everything I do is aimed to give my clients the absolute best quality & professional service. Why? I want you to be a life long client and cheerleader for my company to your friends & family.
1. EXACT APPOINTMENT
None of this, “I will be there between noon & 5 p.m. I give you an appointment time with a ½ hour window of arrival. If there should be reason for being late, you will be kept informed.
If for some reason my company needs to re-schedule our appointment to another day, you will receive 20% off the quoted price.
3. PROMPT RESPONSE
I usually have an opening within a week. Understanding emergencies, every week I schedule time in which to fit within your needs.
4. LIVE PERSON ON THE PHONE
You will only get voicemail if all the phones are ringing. Or, I am with a client at the time of your call. Please leave a detailed message, your call will be returned PROMPTLY.
5. HONEST PRICING
NEVER bait n’ switch, gimmicks or hidden costs. We are all-inclusive. Quoted price includes everything, no need to wonder if there is a curve ball with pricing. ADDED BONUS: every service includes a 30 day Spot N’ Spill warranty.
6. CUSTOMIZED SERVICE
You get the best cleaning method for you. I am skilled in many methods. Depending on your needs, I will choose the best method. With over 1700 clients, the preferred choice is the 15-step cleaning process with the High Flow Extraction System. With light soiled carpet, we can implement a very low moisture method.
7. EXPERT SERVICES
I have achieved a Master Textile Cleaner with over 18 years of experience. This is the industry’s highest designation by my IICRC colleagues.
8. NO CUTTING CORNERS
Our service is designed to be the most thorough. All the time that is required for your home will be taken to clean every square inch thoroughly.
9. TRUE PROFESSIONAL
I have attended schools throughout the United States to learn the best and latest techniques in the cleaning & restoration field. Education and professionalism has changed my business & life, and I make sure my assistants are trained in the same way.
10. MOST SOPHISTICATED CLEANING SYSTEMS AVAILABLE
Most companies promise satisfaction and low dry times. What they do is cut back on cleaning to lower dry times, OR they soak your carpets & fabrics for days. Neither bring you satisfaction. Experience our expert cleaning services to achieve the MOST THOROUGH CLEANING EVER – Or It’s FREE! Plus, receive unsurpassed customer service.
11. ALL-INCLUSIVE PRICES
Our prices reflect the time & money into the work. You shouldn’t pay twice for getting it right. If only a wand was used when you were promised more, I would be upset too. That is what you will receive from Big Name Steemers. I ensure that will not happen with our services.
12. GUARANTEE & WARRANTY
I offer a lot more than guarantee of The Most Thorough Cleaning Ever – Or It’s FREE. I also warranty no spots will return. Every service includes a 30 day Spot N’ Spill Warranty.
13. ONE CALL SERVICE